Shipping - Free shipping, PDM Brand admin will update delivery status via the channel customer makes a purchase and sends a receipt. Product return/ exchange - Product return with no surcharge is allowed within 7 working days after receiving a product. Contact PDM Brand administration and provide order number via Line: @pdmbrand - Customer is responsible for the cost of returning product or self-return at PDM Brand Pattanakarn 20, Yak 4.Please contact the administration before returning, - In case of defects or damages found from manufacturing or misshaping from the original product, PDM Brand is responsible for the cost of returning product. Refund - PDM Brand has a refund schedule on every Friday. The customer is responsible to return product by Tuesday. Refund will take longer than usual during public holidays. - In case of a product return due to customer’s unsatisfaction, customer will receive only some of the refund due to the deduction from delivery and processing fee.